Just Worldwide provides market research and fieldwork support services to clients specialising in healthcare market research. In order to provide these services, Just Worldwide and its contracted service providers must at times collate, process and analyse personal data from individuals.
When we do this, we ask for your consent for a specific purpose that we make clear to you. We rely upon consent as the lawful basis for processing your personal data. This Privacy Notice applies to Just Worldwide and its companies operating within and outside of European Economic Area ("the EEA").
All Personal data collected by Just Worldwide will be used and stored only for the purpose of the specific market research project. Personal data will not be passed to any third party or made available in another database without your prior consent.
We have listed below the type of personal data we may collect and why:
The data collected for the market research project is intended exclusively to inform decision-making within the client company. Just Worldwide will pseudonymise and, where possible, anonymise all personal data provided by you as soon as possible.
We sometimes work with third party service providers for various purposes, including (i) recruitment of participants for market research projects (ii) interviewing on market research projects (iii) analysis of interviews (iv) transcription of interviews (v) Facilities where interviews take place (vi) video streaming companies and (vii) cloud storage IT providers. These third parties may process personal data as part of providing those services for us. We limit the information provided to service providers to that which is necessary for them to perform their functions. Our contracts with service providers require them to maintain the confidentiality of such information and to guarantee they comply with European data protection law.
Sometimes people from client companies, or their partners such as advertising agencies, want to listen in to or watch footage of the market research interviews. If this is the case we will always seek your prior consent and explain what types of people may be listening in or watching film recordings and why.
Personal data is securely stored by Just Worldwide for the minimum period required to effectively complete our work. Most projects last between 2 and 6 months and very occasionally, up to 12 months.
We delete personal data such as name, phone number, email address or physical address once participation in a market research interview is over.
Remaining personal data, such as audio and video recordings, will be stored for the minimum time period required and:
Deleted at the completion of a market research study, unless
A recording is required to be kept for longer for the purposes of auditing by the client company.
All remaining personal data will be securely stored and processed by the Just Worldwide or its approved service providers.
Any physical copies of personal data will be secured and deleted by Just Worldwide.
Just Worldwide is fully committed to protecting your privacy and data. All personal data is processed using up-to-date physical and electronic security, restricted access and routine employee and service provider training.
Your personal data may occasionally be transferred to countries outside the EEA that do not offer the same protection of personal data as in the EEA. However, Just Worldwide, and our service providers will use all reasonable actions to maintain the integrity and security of your personal data through electronic security, including use of encrypted file transfer. Where your personal data needs to be transferred outside the EEA for the purposes of a market research project, you will be informed and the country of destination will be specified. International transfers are only undertaken with your explicit prior consent.
You can ask us further clarifying questions on how your personal data is processed at any stage and have the right to –
You have the right to withdraw your consent for personal data processing at any point. Should you wish to, or have any further questions regarding your rights, you can do so by emailing firstname.lastname@example.org
We will respond to your request no later than 21 calendar days.